Replacement and repair plans (not including accidental coverage) can be purchased up to 1 year after the original date of purchase, pending an inspection of the product by your Staples Store location.
Accidental plans must be purchased on the same day that the product is purchased with the exception of online purchases that may be purchased in store, pending inspection of the product.

Replacement and repair plans for electronic devices are extended warranties, and begin on the date that the manufacturer’s warranty expires.
Accidental warranties cover your product starting from the date of purchase.
Easycare replacement and repair plans for chairs begin 7 days after the date of purchase and plans for furniture other than chairs begin 90 days after the date of purchase.

Yes. Our Replacement Plans are one time use, and will be consumed after your product is replaced, however, you can purchase a new Easycare Plan for your replacement product

The item receipt contains all the required information. Our registration web page will walk you through the process.

- Regular coverage examples: Unit isn’t powering up not booting up, fan makes loud noises, monitor showing blue screen.
- Accidental claim examples: Cracked screen, liquid spills, dropped unit.

Yes, after opening a claim you can take defective product to any Staples store for replacement or repair.

The physical possession of product is necessary for opening an Easycare Claim.

Call the Easycare contact centre at 1-877-258-0369.

Yes, Monthly plan covers data recovery, in case of defective HDD.